Terms and Conditions

Welcome to ECM Academy!

These terms and conditions outline the rules and regulations for the use of ECM Academy’s Website, located at https://ecmacademy.co.uk.

By accessing this website we assume you accept these terms and conditions. Do not continue to use ECM Academy if you do not agree to all of the terms and conditions stated on this page.

Bookings

The capacity of the class depends on the session you are registering for. We will put you on the waiting list if the session is full and contact you as soon as there is an opening. Spaces are not guaranteed until full payment is made.

Payments

To complete your booking(s), full payment is required.

Online Classes Requirement

Strong internet service, quiet environment, distraction free background and materials needed should be set prior to the start of the class.

Onsite Classes Requirement

Most of the materials required will be provided at the Academy studio. However, if your child needs to bring their materials to the studio, they will be responsible to look after them. If there’s any damage, loss or misplacement of these tools, ECM Academy staff will try their best in searching for them where possible. The Academy is not responsible for any loss or damage.

Cancellations & Refund

Contact the Academy before you conclude on cancellation

By You: Fee is non refundable, however, if your child misses any of the sessions,  they will be added on to the next available class, subject to you sending a notification not less than 24 hours.

By ECM Academy: For any unavoidable cancellation, we will try to arrange another suitable date or give a refund where arrangement of another date is not possible.

Punctuality

Both online and onsite classes open 10mins before class starts. Please ensure your child arrives at the start of the class, this is to avoid unnecessary rush to catch up, delaying or drawing others who are taking the course back and also to be able to complete the course/project within the stated time.

Onsite Pickup

 Please pick up your child not later than 10mins after closing, as another class might start immediately.

Conduct of Participants

We advise that every student comport themselves well when they are with us. Any unruly attitude or behaviour will not be tolerated and anyone who is involved in this will be suspended from attending with no refund. In other words, the Academy rules should be strictly adhered to.